Privacy Policy

What we collect

To let you play we need your contact details (name, email and mailing address), your payment details, technical data such as your IP address, device and browser, and anything you share with us in a survey or competition.

Why we use it

We use your details to run deposits, withdrawals and other account transactions, to send you promotions if you agree to receive them, to improve our website and to diagnose technical problems. We also use them to meet anti-money-laundering and know-your-customer rules, which is why we may check your age, identity and financial details.

Sharing and confidentiality

Details you give us at registration and verification stay confidential. Payment processors and identity check services see only what they need, under strict confidentiality agreements, and we share personal information with no one else unless the law or a regulator requires it. Your winnings stay private, and we always ask before naming you as a winner.

Security

Sensitive details such as card information are encrypted in transit, stored data sits behind secure servers and firewalls, and only authorised staff can see it.

Keeping and deleting data

We keep your data only as long as we need it for gambling, anti-money-laundering and record-keeping rules and for running your account, and then delete or anonymise it. Some partners are based in other regions, so your data may be transferred overseas with proper safeguards.

Your rights

Depending on where you live, you may ask for a copy of your data, correct it, delete it, limit or object to its use, take it with you in a machine-readable format or withdraw your consent to marketing. Write to [email protected] to use these rights or to unsubscribe from our newsletters.

Minors

Fair Go is for players over 18 only, and we do not knowingly collect data from minors.